Packages

Whether your enterprise is a well-established corporation or a new entity, our products are tailored towards developing your company through each phase of its growth.

Lite Support

Yearly block of hours, designed for small/private/serviced offices. Suitable for firms operating cloud technologies with mobile endpoints.

Services Included

IT Helpdesk – Remote support service level agreement (SLA)
Emergency onsite support available (Charged min 2 hours)
Cloud management
– Microsoft 365
– Azure
– Google WorkSpace
Mobile device management
Cyber defence and response
Backup management and disaster recovery
Patching and vulnerability management

Pre-Requisites

Minimum subscription: 48hrs per year
Yearly billing only
Twelve (12) month reset
Emergency/out-of-hours support billed at the applicable out-of-hours rate
Add-on services are available on request
Subject to cloud subscriptions
Top-ups available

Request Estimate

Express Support

Monthly Proactive IT Support which includes remote/onsite assistance, 24/7 Monitoring and Patch and Vulnerability management.

Services Included

IT Helpdesk – Onsite and remote support service level agreement (SLA)
24x7 Call tree system alert system
Realtime monitoring and proactive support model
Cloud management:
– Microsoft 365
– Azure
– Google WorkSpace
Mobile device management
Cyber defence and response
Backup management and disaster recovery
Patching and vulnerability management

Quarterly Reporting

Quarterly technology management reporting
Quarterly compliance checks
Quarterly backup restore testing

Pre-Requisites

Monthly subscription: 8-28 hours
Monthly billing
(Overages charged at subscribed hourly rate)
No rollover of unutilized hours
Monthly reset of hours
Emergency/out-of-hours support billed at the applicable out-of-hours rate
Add-on services are available on request

Request Estimate

Premium Support

Built for regulated firms requiring high system up-time, monthly reporting, enhanced security operations with compliance.

Services Included

IT Helpdesk – Onsite and remote support service level agreement (SLA)
24x7 Call tree system alert system
Realtime monitoring and proactive support model
Cloud Management
– Microsoft 365
– Azure
– Google WorkSpace
Mobile device management
Cyber defence and response
Backup management and disaster recovery testing
Patching and 365 vulnerability management
Security operations centre (24/7 SOC)

Monthly Reporting

Monthly technology management report
Monthly system compliance checks report
Monthly backup and restore testing report

Vulnerability Scanning As-A-Service

Monthly vulnerability scanning and quarterly management reporting

CTO Advisory Services

Includes assistance with updating/creating:
– IT Policy
– Operational Resiliency
– Business Continuity
– Risk Management
– Incident Response
– DDQs
– External Audit Requests

Pre-Requisites

Min of 32 hours per month
Monthly billing
(overages charged at subscribed hourly rate)
No rollover of unutilized hours
Monthly reset of hours
Emergency/out of hours support billed at the applicable out-of-hours rate
Add-on services are available on request

Request Estimate

Cyber Lite

Penetration Testing

1 x External test 1-10IP

Vulnerability Scanning

1 x Internal vulnerability assessment

Request Estimate

Cyber Express

Penetration Testing

1 x External penetration test 1-10 IP

Vulnerability Scanning

1 x Internal vulnerability assessment

Phishing Campaign

3 x Phishing simulated campaigns

Cyber Security Awareness

1 x Cyber awareness training

Request Estimate

Cyber Premium

Penetration Testing

1 x External penetration test 1-10IP
1 x Internal penetration test

Vulnerability Scanning As-A-Service

Monthly vulnerability scanning and quarterly management reporting

Phishing Campaign

12 x Customised phishing simulated campaigns ( 3 campaigns per quarter )

Cyber Security Awareness

1 x Cyber awareness training session

Dark Web Monitoring

Tracking and searching of company asset on dark web
Compromised email account and passwords
Subscription based

Request Estimate

CTO Lite

Features

Technology advisory and procurement services
IT policy review
Contract negotiations/vendor management

Conditions

24 hours each year
Auto resets yearly
Top-up available

Request Estimate

CTO Express

Features

Technology advisory and procurement services
IT documentation assessment/review
Contract negotiations/vendor management
TRM technology risk management review
IT policy, incident response, and disaster recovery, BCP planning

Conditions

48 hours each year
Auto resets yearly
Top-up available

Request Estimate

CTO Premium

Features

Technology advisory and procurement services
IT documentation assessment/review
Contract negotiations/vendor management
TRM technology risk management review
IT policy, incident response, disaster recovery, BCP planning
Investor/audit and compliance meetings
Technology improvement plans and recommendations

Conditions

96 hours each year
Auto resets yearly
Top-up available

Request Estimate

New Office Builds & Relocation Projects

With over 20 years of experience delivering technology projects for fund managers, family offices, and private residences, our team excels in seamless on-site execution to ensure your project's success. Whether its collaborating with global IT teams remotely or managing technology projects independently, we pride ourselves on delivering excellence with precision.

Services Included

Project management
IT infrastructure planning and deployment
Technology planning
Network setup and configuration
Cabling and power management
Vendor co-ordination

Request Estimate

Cloud Infrastructure Design & Migrations

Our expert cloud specialists specialize in designing and implementing cutting-edge cloud solutions customized to meet your specific business requirements, while maintaining strict compliance with security and regulatory standards.

Services Included

Assessment and planning
Cloud infrastructure design
Migration strategy and execution
Cloud optimization and ongoing management
Post-migration activities
Change management and communication

Request Estimate

Project Services for Global IT Teams

We serve as an extension of your team, offering global IT teams remote project management services that enable the remote execution and delivery of IT projects.

Services Included

Project management
Project governance
Budgeting and cost management
Vendor management and coordination
Risk management and compliance

Request Estimate

Network Audit Package

A network audit exercise to review the configuration of your network infrastructure, ensuring that firewalls, switches, WiFi, and virtual network appliances are correctly set up.

Services Included

Planning and scope definition
Network inventory and configuration review
Network security assessment
Network performance review
Network access control and user management
Physical network security
Wireless network assessment
Risk assessment
Documentation and reporting
Post-audit follow-up

Request Estimate

M365 Cloud Configuration Audit

An evaluation of the M365 Cloud environment based on best practices. It includes recommendations and an assessment of policies that can be implemented to enhance security and compliance.

Services Included

Audit cloud architecture and infrastructure
Security configuration review
Compliance and regulatory review
Cost management and optimization
Cloud identity and access control
Data and storage management
Application and service security
Logging and monitoring
Change management and configuration drift
Compliance testing and risk assessment
Documentation and reporting

Request Estimate

TRM GAP Analysis

A gap analysis of MAS TRM (Technology Risk Management Guidelines) maturity and adoption. This report serves as a foundational step towards achieving compliance.

Services Included

Governance and oversight
Technology risk assessment
Cybersecurity and information security
Business continuity and disaster recovery
Outsourcing and third-party risk management
Data protection and privacy
Incident management and reporting
Compliance and regulatory reporting

Request Estimate

Testimonials

"We are an investment fund based in Singapore, operating in a dynamic and rapidly evolving industry, where security, efficiency, and compliance are paramount. In this environment, Capiteq have proven to be an indispensable partner, and we cannot recommend them highly enough."

COO – Singapore Investment Fund

"From the outset, the Capiteq team demonstrated a deep understanding of our unique requirements. They meticulously manage all our IT needs, including hardware, software, and the critical realm of cyber security. Their proactive approach ensures that we are always ahead of potential threats, giving us unparalleled peace of mind. In an era where cyber threats evolve daily, their diligence and expertise have fortified our operations, safeguarded sensitive data and maintained the trust of our stakeholders."

"What truly sets Capiteq apart is their exceptional ability to keep us aligned with the latest technological advancements while ensuring full compliance with ever-changing regulatory requirements. They have mastered the delicate balance of introducing cutting-edge solutions that enhance our operational capabilities while adhering strictly to the high standards of compliance demanded in the investment industry. Their commitment to cost-efficiency is equally impressive."

"We have had the pleasure of working with Capiteq since before our official launch, and I can confidently say that they have been an invaluable partner in our journey. From the outset, the Capiteq Team were integral in designing, consulting, and organizing our entire IT architecture. Their deep understanding of the unique challenges faced by hedge funds, particularly from an operational robustness standpoint, has been a game-changer for us."

"Capiteq's team is not only exceptionally knowledgeable but also incredibly available, friendly, and easy to work with. Their ongoing support in monitoring our systems, software, and hardware ensures that we remain current, with the security and efficiency necessary to thrive in our industry. I highly recommend Capiteq to any business looking for a reliable, insightful, and supportive IT partner."