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Custom Solutions Exceptional Results
360° IT Services
CTO Advisory
IT Helpdesk
Cloud Management
Cyber Security
IT Audit & Project Management
Cutting-edge Tech
Security & Compliance

Partners

Cisco
VMware
Microsoft
Crowdstrike
Paloalto
Fortinet
Perimeter 81
Blu Sapphire
Blackpoint
DNS Filter

Packages

Whether your enterprise is a well-established corporation or a new entity, our products are tailored towards developing your company through each phase of its growth.

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Lite Support

Lite Support

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Yearly block of hours, designed for small/private/serviced offices. Suitable for firms operating cloud technologies with mobile endpoints.

Services Included

  • IT Helpdesk – Remote support service level agreement (SLA)
  • Emergency onsite support available (Charged min 2 hours)
  • Cloud management
    – Microsoft 365
    – Azure
    – Google WorkSpace
  • Mobile device management
  • Cyber defence and response
  • Backup management and disaster recovery
  • Patching and vulnerability management

Pre-Requisites

  • Minimum subscription: 48hrs per year
  • Yearly billing only
  • Twelve (12) month reset
  • Emergency/out-of-hours support billed at the applicable out-of-hours rate
  • Add-on services are available on request
  • Subject to cloud subscriptions
  • Top-ups available
Express Support

Express Support

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Monthly Proactive IT Support which includes remote/onsite assistance, 24/7 Monitoring and Patch and Vulnerability management.

Services Included

  • IT Helpdesk – Onsite and remote support service level agreement (SLA)
  • 24x7 Call tree system alert system
  • Realtime monitoring and proactive support model
  • Cloud management:
    – Microsoft  365
    – Azure
    – Google WorkSpace
  • Mobile device management
  • Cyber defence and response
  • Backup management and disaster recovery
  • Patching and vulnerability management

Quarterly Reporting

  • Quarterly technology management reporting
  • Quarterly compliance checks
  • Quarterly backup restore testing

Pre-Requisites

  • Monthly subscription: 8-28 hours
  • Monthly billing
    (Overages charged at subscribed hourly rate)
  • No rollover of unutilized hours
  • Monthly reset of hours
  • Emergency/out-of-hours support billed at the applicable out-of-hours rate
  • Add-on services are available on request
Premium Support

Premium Support

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Built for regulated firms requiring high system up-time, monthly reporting, enhanced security operations with compliance.

Services Included

  • IT Helpdesk – Onsite and remote support service level agreement (SLA)
  • 24x7 Call tree system alert system
  • Realtime monitoring and proactive support model
  • Cloud Management
    – Microsoft 365
    – Azure
    – Google WorkSpace
  • Mobile device management
  • Cyber defence and response
  • Backup management and disaster recovery testing
  • Patching and 365 vulnerability management
  • Security operations centre (24/7 SOC)

Monthly Reporting

  • Monthly technology management report
  • Monthly system compliance checks report
  • Monthly backup and restore testing report

Vulnerability Scanning As-A-Service

  • Monthly vulnerability scanning and quarterly management reporting

CTO Advisory Services

  • Includes assistance with updating/creating:
    – IT Policy
    – Operational Resiliency
    – Business Continuity
    – Risk Management
    – Incident Response
    – DDQs
    – External Audit Requests

Pre-Requisites

  • Min of 32 hours per month
  • Monthly billing
    (overages charged at subscribed hourly rate)
  • No rollover of unutilized hours
  • Monthly reset of hours
  • Emergency/out of hours support billed at the applicable out-of-hours rate
  • Add-on services are available on request
Cyber Lite

Cyber Lite

Penetration Testing

  • 1 x External test 1-10IP

Vulnerability Scanning

  • 1 x Internal vulnerability assessment
Cyber Express

Cyber Express

Penetration Testing

  • 1 x External penetration test 1-10 IP

Vulnerability Scanning

  • 1 x Internal vulnerability assessment

Phishing Campaign

  • 3 x Phishing simulated campaigns

Cyber Security Campaign

  • 1 x Cyber awareness training
Cyber Premium

Cyber Premium

Penetration Testing

  • 1 x External penetration test 1-10IP
  • 1 x Internal penetration test

Vulnerability Scanning As-A-Service

  • Monthly vulnerability scanning and quarterly management reporting

Phishing Campaign

  • 3 x Customised phishing simulated campaigns

Cyber Security Campaign

  • 1 x Cyber awareness training session

Dark Web Monitoring

  • Tracking and searching of company asset on dark web
  • Compromised email account and passwords
  • Subscription based
CTO Lite

CTO Lite

Features

  • Technology advisory and procurement services
  • IT policy review
  • Contract negotiations/vendor management

Conditions

  • 24 hours each year
  • Auto resets yearly
  • Top-up available
CTO Express

CTO Express

Features

  • Technology advisory and procurement services
  • IT documentation assessment/review
  • Contract negotiations/vendor management
  • TRM technology risk management review
  • IT policy, incident response, and disaster recovery, BCP planning

Conditions

  • 48 hours each year
  • Auto resets yearly
  • Top-up available
CTO Premium

CTO Premium

Features

  • Technology advisory and procurement services
  • IT documentation assessment/review
  • Contract negotiations/vendor management
  • TRM technology risk management review
  • IT policy, incident response, disaster recovery, BCP planning
  • Investor/audit and compliance meetings
  • Technology improvement plans and recommendations

Conditions

  • 96 hours each year
  • Auto resets yearly
  • Top-up available
New Office Builds & Relocation Projects

New Office Builds & Relocation Projects

With over 20 years of experience delivering technology projects for fund managers, family offices, and private residences, our team excels in seamless on-site execution to ensure your project's success. Whether its collaborating with global IT teams remotely or managing technology projects independently, we pride ourselves on delivering excellence with precision.

Services Included

  • Project management
  • IT infrastructure planning and deployment
  • Technology planning
  • Network setup and configuration
  • Cabling and power management
  • Vendor co-ordination
Cloud Infrastructure Design & Migrations

Cloud Infrastructure Design & Migrations

Our expert cloud specialists specialize in designing and implementing cutting-edge cloud solutions customized to meet your specific business requirements, while maintaining strict compliance with security and regulatory standards.

Services Included

  • Assessment and planning
  • Cloud infrastructure design
  • Migration strategy and execution
  • Cloud optimization and ongoing management
  • Post-migration activities
  • Change management and communication
Project Services for Global IT Teams

Project Services for Global IT Teams

We serve as an extension of your team, offering global IT teams remote project management services that enable the remote execution and delivery of IT projects.

Services Included

  • Project management
  • Project governance
  • Budgeting and cost management
  • Vendor management and coordination
  • Risk management and compliance
Network Audit Package

Network Audit Package

A network audit exercise to review the configuration of your network infrastructure, ensuring that firewalls, switches, WiFi, and virtual network appliances are correctly set up.

Services Included

  • Planning and scope definition
  • Network inventory and configuration review
  • Network security assessment
  • Network performance review
  • Network access control and user management
  • Physical network security
  • Wireless network assessment
  • Risk assessment
  • Documentation and reporting
  • Post-audit follow-up
M365 Cloud Configuration Audit

M365 Cloud Configuration Audit

An evaluation of the M365 Cloud environment based on best practices. It includes recommendations and an assessment of policies that can be implemented to enhance security and compliance.

Services Included

  • Audit cloud architecture and infrastructure
  • Security configuration review
  • Compliance and regulatory review
  • Cost management and optimization
  • Cloud identity and access control
  • Data and storage management
  • Application and service security
  • Logging and monitoring
  • Change management and configuration drift
  • Compliance testing and risk assessment
  • Documentation and reporting
TRM GAP Analysis

TRM GAP Analysis

A gap analysis of MAS TRM (Technology Risk Management Guidelines) maturity and adoption. This report serves as a foundational step towards achieving compliance.

Services Included

  • Governance and oversight
  • Technology risk assessment
  • Cybersecurity and information security
  • Business continuity and disaster recovery
  • Outsourcing and third-party risk management
  • Data protection and privacy
  • Incident management and reporting
  • Compliance and regulatory reporting

Testimonials

"We are an investment fund based in Singapore, operating in a dynamic and rapidly evolving industry, where security, efficiency, and compliance are paramount. In this environment, Capiteq have proven to be an indispensable partner, and we cannot recommend them highly enough."

COO – Singapore Investment Fund

"From the outset, the Capiteq team demonstrated a deep understanding of our unique requirements. They meticulously manage all our IT needs, including hardware, software, and the critical realm of cyber security. Their proactive approach ensures that we are always ahead of potential threats, giving us unparalleled peace of mind. In an era where cyber threats evolve daily, their diligence and expertise have fortified our operations, safeguarded sensitive data and maintained the trust of our stakeholders."

COO – Singapore Fund Manager

"What truly sets Capiteq apart is their exceptional ability to keep us aligned with the latest technological advancements while ensuring full compliance with ever-changing regulatory requirements. They have mastered the delicate balance of introducing cutting-edge solutions that enhance our operational capabilities while adhering strictly to the high standards of compliance demanded in the investment industry. Their commitment to cost-efficiency is equally impressive."

COO – Singapore - Hedge Fund Manager

"Capiteq have consistently delivered top-tier service without unnecessary expenditures, providing tremendous value. Their transparency and honest recommendations demonstrate a genuine dedication to our success."

COO – Singapore Hedge Fund

"The firm’s responsiveness and reliability stand out. Whether addressing a critical issue or providing routine support, they are always available and deliver solutions with remarkable speed and precision. Their team has become an integral part of our operations, and their professionalism inspires absolute confidence."

COO – Singapore Hedge Fund

"In short, Capiteq is not just a vendor, they are our trusted partner. Their expertise, efficiency, and dedication have elevated our operations and fortified our foundation for future growth. We wholeheartedly endorse them for any investment firm seeking world-class IT solutions."

COO – Singapore Investment Fund

"The Capiteq team are very responsive and proactive in their approach, ensuring our environment is secure and operating optimally."

CEO Singapore Global Trust Fund

"We have been a client of Capiteq since our fund's inception eight years ago. Capiteq played a crucial role in establishing our IT systems, constructing security infrastructure to meet MAS TRM requirements."

CEO Singapore Fund

"Capiteq provided a comprehensive suite of solutions designed for regulated fund managers, from IT audits to essential cybersecurity testing & training for regulatory compliance. Additionally, Capiteq helped us achieve cost efficiency by leading our IT migration from on-prem to cloud infrastructure."

CEO Singapore Fund

"Capiteq’s response to our inquiries have always been prompt, the Capiteq team have demonstrated high levels of consistency in protecting our environment from potential bad actors."

CEO Singapore Global Trust Fund

"Capiteq is our trusted IT service partner, and we believe they can provide seamless IT operations for any MAS-regulated fund management firm."

CEO Singapore Hedge Fund

"We have had the pleasure of working with Capiteq since before our official launch, and I can confidently say that they have been an invaluable partner in our journey. From the outset, the Capiteq Team were integral in designing, consulting, and organizing our entire IT architecture. Their deep understanding of the unique challenges faced by hedge funds, particularly from an operational robustness standpoint, has been a game-changer for us."

CEO Hong Kong Fund Manager

"The MDs experience within top-tier asset management firms gives him a unique insight into how potential investors might appraise our operations, and his advice has consistently helped us stay one step ahead."

CEO Hong Kong Fund Manager

"Capiteq's team is not only exceptionally knowledgeable but also incredibly available, friendly, and easy to work with. Their ongoing support in monitoring our systems, software, and hardware ensures that we remain current, with the security and efficiency necessary to thrive in our industry. I highly recommend Capiteq to any business looking for a reliable, insightful, and supportive IT partner."

CEO Hong Kong Fund Manager

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Team

Our dedicated team brings a wealth of experience in providing services to globally renowned Hedge Funds and Private Family Offices, successfully executing projects across international locations.
Marco Rayner

Marco Rayner

Managing Director & Founder

Tristal Lim

Tristal Lim

HR & Accounting

Brian Mendoza

Brian Mendoza

Technical Client Services Delivery Manager

Allen Esperancilla

Allen Esperancilla

Senior IT Systems Analyst

Marco Rayner

Marco Rayner

Managing Director & Founder

Marco founded Capiteq in 2013 and serves as Managing Director.

Tristal Lim

Tristal Lim

HR & Accounting

Tristal joined Capiteq in 2022 & heads the  Finance & HR Function.

Brian Mendoza

Brian Mendoza

Technical Client Services Delivery Manager

TBC

Marco Rayner

Marco Rayner

Managing Director & Founder

Marco founded Capiteq in 2013 and serves as Managing Director.

Tristal Lim

Tristal Lim

HR & Accounting

Tristal joined Capiteq in 2022 & heads the  Finance & HR Function.

Marco Rayner

Marco Rayner

Managing Director & Founder

Marco founded Capiteq in 2013 and serves as Managing Director.

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Get in Touch

Singapore

143 Cecil Street
GB Building, #19-01
Singapore
069542
+65 6651 9644

Hong Kong

2105-06, Kai Tak Commercial Building
317/319 Des Voeux Road
Central
Hong Kong
+852 8228 8633