Location: Hong Kong
Capiteq is a Singapore/Hong Kong based technology company with a core focus in delivering high quality I.T. services to Hedge Funds and Private Family Offices in Asia. 
Founded in 2013, the company has established itself as a leading technology provider focused in delivering Technology Support & System Management, CTO Advisory, Cyber Security and Project Management services.
Due to expansion and growth targets, we are now looking for a Senior IT Systems Analyst to be based in Singapore. Reporting into the Head of Infrastructure, this role will involve troubleshooting user client issues through our helpdesk as well as acting as a point of escalation for first responders on servers system related issues. You will also be responsible for the overall maintenance, upgrade, monitoring and patching of all related systems. Including backup management, disaster recovery testing, policy enforcement and hardening. Candidates highly proficient across managing Microsoft technologies – 2016/2019/AD/Office 365/Azure. 
Applicants should be highly experienced in providing both level 2 and 3 support for companies operating in financial markets. The successful candidate should come from a support background with high exposure to server administration and Microsoft technologies. You must also be able to demonstrate solid experience across managing VMWARE, WINTEL environments and troubleshooting issues particularly across AD, SSO, DFS.This position is best described as a hybrid role combining level 2 and 3 support levels with a strong focus in server / office 365 and azure.

Ensuring server side systems are running optimal, through stringent health checks, maintenance plans, system monitoring and security patch management / reporting.

The successful applicant will be responsible for:


  • Ensuring clients issues are resolved/whether deskside or server side.
  • Providing troubleshooting assistance to clients with regards to system issues through our central helpdesk.
  • Acting as point of escalation for first responder team
  • Server maintenance and patch management
  • VMware / Windows Servers maintenance / backup and patch management of all Windows Servers 2016/19 and Windows 10
  • Monitoring and Administration of Citrix Cloud
  • Administration of Office 365 Enterprise environments- policy creation / deployment / reporting
  • Maintaining Exchange Server 2013/2016 Infrastructure (advantage)
  • Basic Administration of Linux servers
  • Backup & Disaster Recovery Operation for client environments
  • Consistently Advancing and improving IT Policy/Server Architecture.
  • Maintaining Assets Tracking and Warranty/Licensing
  • IT Projects- implementing projects for system upgrades and new setups from the ground up
  • Enforcing IT Policy and hardening policy across client environments.
  • Testing of new technologies in UAT environment.


Technical skills required:


  • At least 8 years of experience in Wintel Server, Client Administration, Windows Server 2016/2019 and Windows 10
  • Proven experience in VMware ESX / Azure
  • Experience with Citrix Administration
  • Strong across Microsoft Technologies – Office 365 Administration/Azure/Server 2016/ 2019
  • Experience using virtualized backup technologies
  • Exposure to Citrix Technology
  • Good knowledge across hardening of devices and current auditing standards, e.g. (TRM) – (NIST)
  • Nessus – Vulnerability Scanning
  • Experience with monitoring software
  • Powershell scripting expertise (Advantageous)

Soft Skills Required:


  • A proactive self-starter
  • Genuine interest in furthering own technical ability and improving client environments
  • Ability to communicate with team and articulate ideas well- a strong team player
  • Ability to work well and collaborate with other team members in different geographical locations
  • Reliable, Positive with a Can-do attitude
  • Ability to translate complex issues into solutions people can understand
  • Quick-thinking; the person must be able to think on their feet and provide alternative solutions when needed
  • Ability to Multi-Task and Priorities


Capiteq will provide the successful applicant with an opportunity to progress their career, learn new technologies as well as further advance in certification and training. You can expect to be rewarded with a competitive remuneration package, autonomous work environment with attractive benefits.

Please note that this role is based in Singapore, only candidates based in Singapore will be considered. Your cover letter and resume should be sent to recruit@capiteq.com. We look forward to receiving your application.